Returns & Exchanges
At Gingham & Heels, we want you to love your new outfit, which is why we offer a flexible 30-day return policy for store credit on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully fold your items into their original packaging and include the printed return authorization slip inside the parcel.
Ship It Back
Purchase a return shipping label through our portal or via your preferred courier and drop the package off at any local post office.
Receive Store Credit
Once our team inspects your return, you will receive an email containing a digital gift card for the full value of your returned items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing